Doing Business With Us

Shipping

 

Domestic shipping
To ensure swift and efficient service our regular shipping rates are calculated using USPS services to your destination. Shipping cost is calculated on package weight, size, and the destination. Unlike some internet sites we charge only the actual amount that we pay USPS and do not add on any extra charges. We will endeavor to get your goods to you as quickly as possible.

International shipping
Customs requirements and shipping regulations vary from Country to Country; International orders are processed on a case by case basis. All international parcels will be shipped via USPS Airmail. The cost is usually only a few extra dollars and you can track your parcel unlike standard air mail.

Shipping Damage
All merchandise is shipped insured for $100 unless specifed by you at checkout. Notify us immediately if you receive a shipment which is damaged so that we may start the claim process. You will then be advised of the status of your claim.

 

Return Policy

 

Defective items
All returns subject to inspection to confirm potential defects. If a defect is found we will gladly exchange for another prop of either the same size or of equal value and adjust the shipping costs accordingly.

Non Defective items
Any returns that are not due to a product defect are subject to a 15% restocking fee. Items may be returned within 30 days of receipt. The items must be in their original condition i.e. new and unused with the packaging intact. Refunds are made in the form of a ‘store’ credit to be used at a future date. Shipping costs will NOT be refunded for these items.

 

Email Privacy Policy

 

We will not share your private information with any other company. When you give us your Email address we do not share or sell it, We will send you an email notification when we received your order. You also will receive an email notification when your order has shipped.